• Choose a travel package or data plan from Esimeta based on your destination and data needs.
• After purchase, you’ll receive an email with a QR code and instructions.
• Open the settings on your eSIM-compatible device and scan the QR code to activate the plan.
• Once activated, your eSIM is ready for use, and you can connect to mobile networks in the countries covered by your plan.

Many modern devices are eSIM compatible. Some popular models include:

• iPhones: iPhone XR, XS, 11, 12, 13, and newer.
• Samsung Galaxy: S20, S21, Note 20, and newer.
• Google Pixel: Pixel 3 and newer.
• iPads with cellular capability. Make sure your device is unlocked and supports eSIM before purchasing.

No, you don’t have to remove your physical SIM. Most eSIM-compatible devices allow you to use both your physical SIM for calls/texts and an eSIM for international data. This means you can stay connected with your home number for calls and use the eSIM for local or international data, which is ideal for travelers.

• Instant Activation: Purchase and activate your eSIM online before your trip or upon arrival without visiting a local store.
• No Hassle: No need to switch physical SIM cards or worry about losing your home SIM.
• Flexible Plans: Choose data plans specific to your destination with the ability to switch plans for different countries.
• Stay Connected: Keep your local number active for receiving important calls while using the eSIM for data.

Yes, Esimeta offers travel eSIM packages that work across multiple countries. Check the details of the plan you choose to see which countries are covered. This makes it easy for travelers who are visiting multiple destinations to stay connected without needing separate SIM cards.

On the Esimeta website or Mobile app, you can select your travel destination and view the available eSIM packages. Each package will list the countries it covers, ensuring you choose the right plan for your trip.

Yes, most devices allow you to store multiple eSIM profiles. For example, if you’re traveling across different regions or countries, you can purchase and store multiple eSIM plans and switch between them depending on your location.

You can switch between different eSIM profiles stored on your device through your phone’s settings. For example, you can use one eSIM in Europe and another in Asia, depending on your travel itinerary. Switching is instant and easy without requiring any physical SIM swap. Alternatively, you can choose one of our Global eSIM packages, which work seamlessly across multiple countries and regions, ensuring uninterrupted connectivity wherever you go, without the need to switch between plans. This makes it perfect for travelers visiting multiple destinations on the same trip.

Yes, you can use your home SIM for calls and texts while using your Esimeta eSIM for data. This is ideal for staying in touch with people back home while enjoying affordable data for internet usage abroad.

Each eSIM plan comes with a validity period, which is typically tied to the amount of data you purchase (e.g., 7 days, 14 days, 30 days). Be sure to check the expiration period before purchasing to ensure it covers the duration of your trip.

If you run out of data on your Esimeta eSIM, you can purchase a new plan or a top-up through the Esimeta platform. The process is quick and can be done online, ensuring that you remain connected throughout your journey. 

Yes, using an eSIM does not interfere with Wi-Fi connections. You can connect to any Wi-Fi network while traveling, and the eSIM will handle cellular data when Wi-Fi isn’t available.

If you encounter any issues while activating your eSIM, Esimeta provides 24/7 technical support. You can reach out to our customer service team for assistance with troubleshooting or reactivation.

Transferring an eSIM to a new device is possible but may vary based on the provider and device. If you plan to switch devices during your trip, we recommend reaching out to Esimeta support for guidance on how to reactivate your eSIM on the new device.

Yes, Esimeta eSIM plans are often much more affordable than international roaming charges. Our packages are designed for travelers, offering cost-effective data solutions that can save you from expensive roaming fees while still providing reliable connectivity.

You can monitor your data usage directly through your device’s settings, via the Esimeta platform, or through the Esimeta mobile app. The app provides real-time data usage tracking and alerts. Many devices also offer data tracking options that can notify you when you’re approaching your data limit, ensuring you stay connected without exceeding your plan.

Once your trip is over, you can easily remove or deactivate the eSIM from your device through your phone’s settings. If you plan to use the eSIM again for future travel, you can keep it stored on your device or reactivate it when needed.